Frequently Asked Questions

Island Experts is an online platform that connects customers with trusted local service providers across Saint Lucia. Whether you need a plumber, electrician, tutor, hairdresser, event planner, caregiver, or caterer — Island Experts helps you find the right expert quickly and easily.

Yes. Customers can search for and connect with service providers completely free of charge.

We review all provider applications and encourage professionalism, but we recommend reading profiles, ratings, and reviews before hiring.

We recommend contacting the provider directly first. If you need further assistance, please reach out through our Contact Us page.

Browse the available categories, search for the service you need, view provider profiles, and contact the professional directly. You can filter by location, price, and availability.

You can contact providers directly via the phone number, WhatsApp link, email, or contact form listed on their profile page.

Yes. Customers with a completed booking are encouraged to leave honest reviews and star ratings to help others make informed decisions.

Any legitimate service provider, freelancer, skilled tradesperson, or business operating in Saint Lucia — electricians, plumbers, carpenters, HVAC technicians, hairdressers, tutors, caterers, event planners, photographers, cleaners, mechanics, graphic designers, and more.

Plans start at just $9.99/month. The first 25 service providers can register completely FREE as part of our launch promotion.

Your profile appears in relevant search results and categories. Customers can filter by service type, location, price, and availability — making it easy to find and contact you.

Increase your online visibility, reach customers actively looking for your services, build credibility through verified reviews, spend less on advertising, and grow your business locally across Saint Lucia.

Create a Service Provider account, go to your dashboard, click 'List My Business', choose a plan, complete your payment, then fill in your business profile. Our team reviews and approves listings within 24 hours.

Business name, contact info (phone & email), service description, category, profile photo, service area, years of experience, starting price, and optionally your website URL.

Yes. Update your contact info, services, pricing, photos, and business details at any time through your account dashboard.

Customers can contact you through your profile's contact information or via our built-in messaging and booking system.

Click 'Forgot Password' on the login page and follow the instructions sent to your registered email address.

Yes. Request account deletion by contacting our support team. This will remove your profile and all associated data permanently.

Contact our support team through the Contact Us page. We aim to respond within 24 hours on business days.

Visit the Contact Us page on our website or email our support team directly. We're happy to help with any questions.